Shipping & Return Policy
- Processing an order takes 1 to 5 business days. Once your order has been processed you will receive a shipping confirmation email.
- Standard Free Delivery may take 2-4 weeks. In some cases, it may take a few more business days.
- You will be provided with a tracking number so you will be able to track your shipment.
- You may cancel your order within 24 hours with full refund. Please contact us for order cancellation.
Refund will be given on the following terms:
- You must contact us within 7 days of receiving your order if the Item has manufacturing defects.
- There are certain situations where only partial refunds are granted (if applicable)
RETURNS (if applicable)
All returns must be unused and in original manufacturing packaging. You will receive a notification email once your return is received and inspected. We will notify you of the approval or rejection of your refund after inspection.
Upon the approval, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. Some payment methods may take longer than others to show up on your account.
At this time, Zylda doesn't accept exchanges.
To return your product, you should mail your product to:
1992 FARNDON AVE.
Los Altos, CA 94024